At CyberSafe Training, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our cybersecurity training services.
We collect information that you provide directly to us when registering for our training programs, including your name, contact information, professional details, and payment information. We also collect information automatically through your use of our website and training platforms, such as IP addresses, browser information, and usage patterns. This data helps us improve our services and provide personalized training experiences.
Your personal information is used to provide and improve our cybersecurity training services, process payments, communicate with you about your training progress, and send relevant updates about cybersecurity threats and best practices. We may also use aggregated, anonymized data for research and development purposes to enhance our training programs. We never sell your personal information to third parties.
As a cybersecurity training organization, we implement industry-leading security measures to protect your data. This includes encryption of data in transit and at rest, regular security audits, access controls, and employee training on data protection. We use secure servers, firewalls, and intrusion detection systems to safeguard your information against unauthorized access, alteration, or destruction.
We do not share your personal information with third parties except in specific circumstances: when required by law, to protect our rights or the safety of others, with service providers who assist in delivering our training programs under strict confidentiality agreements, or with your explicit consent. Any third-party service providers are carefully vetted and required to maintain the same level of data protection that we provide.
You have the right to access, update, or delete your personal information at any time. You can opt out of marketing communications while still receiving essential service-related messages. Under applicable data protection laws, you may also have rights to data portability, restriction of processing, and objection to certain uses of your data. To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Training records and certifications are typically maintained for seven years to support credential verification. Account information is retained while your account is active and for a reasonable period thereafter to accommodate potential reactivation.
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you a notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us. We are committed to addressing your concerns and ensuring your privacy rights are respected. Our data protection team is available to assist with any privacy-related inquiries or requests.
Effective Date: This Privacy Policy is effective as of January 1, 2025, and applies to all information collected by CyberSafe Training.